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ASA Webinar Wednesday - Can’t We All Just Get Along?

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ASA Webinar Wednesday - Can’t We All Just Get Along?

Wednesday, May 19, 2021 (12:00 PM - 1:00 PM) (CDT)

Description

Presenter: Rick White, President & Coach, 180BIZ

Conflict in the shop between the Service Advisor and the Technician is all too familiar – particularly under increased business pressures. As shop owners, we expect higher billed hours per ticket as well as higher efficiency and productivity in the bays. Whether we are ON or OFF as a team, it all reflects directly on the bottom line. The reality is that work is accomplished through the collaborative efforts of many and differences are actually a positive force if you know how to harness them. This class will provide you with the tools you need to get your techs and advisors functioning as an effective team – immediately improving your profitability.   (NOTE: You will earn 1 AMi credit by attending this webinar.)

Attendees will Learn: 

• Tips for building an effective front and back shop team
• Harnessing collaboration to improve profitability
• Team building tools that work

Event Contact
Tony Molla
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Wednesday, May 19, 2021 (12:00 PM - 1:00 PM) (CDT)
Categories
Webinar - Includes Wednesday Webinars
Training
Education
Management
Technician & Technical
Business Meeting
Owners
Office & Clerical
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