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Episode 109 – The Joy of Hiring

Episode 109 – The Joy of Hiring

Technicians Management Collision Repair Miscellaneous Mechanical Service & Repair Training

Maylan Newton of Educational Seminars Institute (ESi) is a well-known speaker and business coach with a lifetime of automotive industry experience. He’s also known for providing business tips and real-world experience to educate shop owners on best practices to enhance the success of their business. He’s also an author and his latest book, The Joy of Hiring takes the mystery and fear out of the most stressful and anxiety-inducing activity all business owners and managers face.

As CEO of Educational Seminars Institute (ESi), Maylan’s team of educators and coaches provide independent repair shop clients with up-to-date full-facility training for the management team and personnel. Without the right team in place, any business will struggle, and in his latest book, Maylan offers guidance on turning interviewing and hiring into a scientific process that can be duplicated to produce consistent results. Hear all about it as Maylan discusses:

  • How he got started in the automotive industry and the background that helped make him one of the most effective business coaches out there.
  • Why hiring is one of every employer’s worst fears.
  • How to attract and recognize the best employees.
  • Ways to identify an ideal candidate based on your business needs.
  • Valuable insights and resources to help you create a hiring package.
  • How to set expectations and what to do when they’re not met.
  • How hiring the right employee helps improve your business reputation and profitability.
  • The Joy of Hiring is available in print and e-book formats on
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