Presenter: Rick White, 180Biz
Improving the communication process in any business immediately fosters a positive team environment. A customer “knows” when your team is happy or unhappy in their jobs. It’s a lot easier for a customer to say “yes” when they like the company they’re doing business with.
This course will teach anyone involved in business:
• How to build effective relationships
• Communicate in ways that foster successful interactions with managers, peers, and subordinates.
It’s proven that improved communication in an auto repair shop has a direct, positive impact on the bottom line and bank account. Let’s make it yours!